With many people receiving new devices this holiday season, more patrons will be using East Central Regional Library’s OverDrive-powered Digital Library for eBooks and eAudiobooks. With new users in mind, we’ve listed some frequently asked questions below:
Find information for this is on OverDrive Help in the article about returning titles before the lending period expires. From there, you’ll find links to steps for returning titles from specific devices or software.
If you attempt to download a digital title too many times, you may encounter an error. When this occurs, we can reset the download link for the title. Please contact us to do so, explaining the problem.
You can find basic step-by-step instructions to troubleshoot the OverDrive app on mobile devices in the help article. These are good first steps to resolve many issues!
Renewing digital titles works a little bit different than renewing physical titles. Learn how to can renew digital titles or request them again.
This is the time of year when many people give or receive new devices that they then use with OverDrive. If you are not familiar with your new device, the best place to start is the Device profiles on OverDrive Help. Here you can find information on the most popular devices and platforms and learn how they can be used with OverDrive. Each profile will recommend software or apps, compatible formats, steps on getting started, and more.
You can recommend titles that aren’t in ECRL’s collection. Learn more about recommending titles.
Maturity levels allow you to exclude content categorized under certain “maturity levels” that you may not want to see while browsing and searching a digital collection.
Sarah Hawkins, Resource Librarian